FAQ When Can I Bring My Samples In?

1. Do not bring samples in until we have told you that the investigation is ready for samples.
2. We accept samples Tue-Thurs from 11-12 and 3-4. On Mondays we only accept samples from 3-4 and on Fridays we only accept samples from 11-12. Also, check the Lab Calendar (found on our website) before coming in to see if there are any events scheduled which would prevent us from accepting samples.
3. If you already have an investigation and want to extend it to include new conditions or assays, then submit a new experiment request.  We will process the request the next morning and once you hear from us you can bring the samples in.